All Sales Final

Due to the nature of research peptides and regulatory considerations, all sales are final.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect:

• Contact us within 48 hours of delivery
• Include your order number and clear photos of the issue

Verified cases may be eligible for a replacement or store credit at our discretion.

Non‑Returnable Items

We do not accept returns for:

• Opened or used products
• Products improperly stored after delivery
• Orders refused or abandoned due to customs delays or seizures

Refunds

Refunds are issued only in cases where pepaid.me determines the error originated on our end.

Need help?

Contact us via our contact form related to refunds and returns.